HVAC Warranties: What Is Covered and What Is Not

HVAC warranties protect your investment, but understanding what they cover is important. Here is what you need to know.

Types of HVAC Warranties

Manufacturer Warranty - Covers defects in parts/materials - Typically 5-10 years on parts - Heat exchangers often 10-20 years or lifetime - Compressors often 5-10 years

Labor Warranty - Covers installation labor - Usually 1-2 years from installer - May be extended for additional cost

Extended Warranties - Purchased separately - Extends coverage period - May cover additional items

What Is Typically Covered

Parts Warranty Usually Covers - Defective components - Manufacturing defects - Specific parts listed in warranty

What Is Usually NOT Covered - Normal wear and tear - Damage from improper maintenance - Damage from power surges - Refrigerant - Labor after initial period

Maintaining Warranty Coverage

Registration - Register your equipment promptly - Failure to register may void or limit warranty - Keep proof of registration

Required Maintenance - Most warranties require annual maintenance - Keep records of all maintenance - Use qualified technicians

Documentation - Keep all invoices and receipts - Document maintenance performed - Note any problems and repairs

When to File a Claim

Process 1. Contact manufacturer or installer 2. Provide proof of purchase and registration 3. Provide maintenance records 4. Describe the problem 5. Schedule authorized service

Important Notes - Use authorized service providers - Unauthorized repairs may void warranty - Keep all replaced parts until claim is resolved

Warranty Tips

At Purchase - Read warranty terms carefully - Understand what is and is not covered - Register promptly - Keep all documentation

During Ownership - Maintain records - Schedule required maintenance - Address problems promptly - Use authorized service

If Problems Arise - Review warranty terms first - Contact warranty provider - Document everything - Be patient but persistent